When someone asks “What sets you apart from your competition?” almost always, you’ll hear “Our customer service”. But what does that really mean? Saying you have “great customer service” easily creates a disconnect because what might be “great” in one person’s mind could be “okay” to another. Tell a Story
We all want more – more energy, more money, more time. And out of all of our resources, time is the most precious because it’s the only finite resource. Whatever we do, we can’t buy more time or make more time… Or can we?
Absolutely we can MAKE more
We all have the same 24 hours in a day. Yet some people can knock out what seems like 14 different jobs, 8 different volunteer positions, and STILL have time for their friends, family, and their own personal time. How the heck do they do it?
Well, it’s not
Regardless of what role you’re in at your company, you are a salesperson for at least yourself. You had to sell yourself to get the position or sell yourself to people to do business with you, whether a client, a strategic partner, or a teammate.
When you’re thinking about
Well, this is going to be an awfully bittersweet blog to write and this one in particular is going to come from a very special place in my heart.
On Nov. 2, 2017, I lost my mom unexpectedly due to a heart attack. And although that was, and still
You hear it all the time: “Don’t put all your eggs in one basket”. Whether it’s about the stock market, your free time, or what you do in your business. But sometimes, when we find a marketing strategy that works, we lock in and give it our laser focus.
Okay, maybe every celebration doesn’t require a bottle of champagne with a cork popped at 90 mph. But your best clients do deserve that special recognition. Whether it be a gift basket, thank you card, or a shoutout on social media, we’ll dive into the reason why client recognition is
People do business with others they know, like, and trust. In today’s world, many businesses thrive off word of mouth referrals. Do you do this in your business? Chances are, you do in one way or another. So, when you’re building your closest circle of professionals to build business with,
All wins are worth celebrating, but something we are often asked is “How do I know what to celebrate?”. One quick way is to look at your KPIs and see if you’ve been on track for your goals. Another question we often hear is “How do I celebrate?” Well, more
When it comes to getting everything done, we may be facing an uphill battle. And when the workload is too much, time is running out, and things begin to fall through the cracks, one of the absolute best things to do as a business owner is to ask for help.
Whether I’m coaching clients, talking to business owners around town or teaching new ActionCOACH franchisees, one of the messages that I preach about business is that at the end of the day, business is just one big math game. And like any game worth playing, you have to keep score.
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